Frequently Asked Questions
Everything you need to know about your Solovair footwear.
Where are Solovair boots and shoes manufactured?
All Solovair footwear is handcrafted at the NPS Shoes factory in Wollaston, Northamptonshire, England, using traditional Goodyear welted construction methods since 1881.
How do I choose the correct size for my boots?
Solovair boots generally run true to size, but fit can vary by last shape. We recommend measuring your foot and consulting our detailed size guide on each product page for specific length and width measurements.
What is the difference between Solovair and other welted brands?
Solovair features our signature 'Soft Suspension' sole, which provides superior comfort and durability. Unlike many competitors, our production remains entirely based in England to ensure the highest quality standards.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy for footwear?
We accept returns within 30 days of delivery, provided the items are in unworn, original condition with all packaging intact. We recommend trying your boots on a carpeted surface to avoid marking the soles.
Can Solovair boots be resoled?
Yes, because our footwear is Goodyear welted, the soles can be replaced by a professional cobbler or through our official refurbishment service, significantly extending the life of your boots.